Accelerator Support

If you have any questions or concerns that have not been addressed in the folowing sections, please feel free to contact our Technical Support team:

Toll Free: 1-800-268-3715 (Technical Support - Option 5)

Table Of Contents

A) Getting Started

• Minimum system requirements
• Download
• Install
• Starting SlipStream
• Using SlipStream

B) Product F.A.Q. Section

• Will Avalon Works Accelerator speed up everything I do on the web?
• How fast is Avalon Works Accelerator?
• What other features does Avalon Works Accelerator include?
• How does Avalon Works Accelerator work?
• Will I benefit from using Avalon Works Accelerator?
• What types of content does Avalon Works Accelerator speed up?
• Can I use Avalon Works Accelerator with Netscape Navigator?
• Can I use Avalon Works Accelerator with other browsers such as Opera or Mozilla?
  
  Product Details:
  
  
• How do I use Internet Explorer with Avalon Works Accelerator?
• Where can I get product information on how to use Avalon Works Accelerator?
• Where do I go if I have problems with Avalon Works Accelerator?
• Does Avalon Works Accelerator speedup email?
• Does Avalon Works Accelerator speedup my secure (HTTPS) transactions such as my web-banking?
• What operating systems or platforms can Avalon Works Accelerator be installed on?
• What system requirements are necessary to use Avalon Works Accelerator?

C) Detailed Installation Instructions (Windows)

• Download
• Install
• Connect
• Browse the Web
• Further Assistance

D) Using Avalon Works Accelerator

• Launching Avalon Works Accelerator
• Advanced Options
• Uninstalling Avalon Works Accelerator

E) Troubleshooting

• Problems when installing Avalon Works Accelerator
• Problems when using Avalon Works Accelerator (Browsing)
• Problems when using Avalon Works Accelerator (Email)
• Problems when uninstalling Avalon Works Accelerator
• Problems with Firewalls and Avalon Works Accelerator

F) MacIntosh Information

• Detailed Installation Instructions
• Download.
• Install.
• Connect.
• Browse the Web.
• Further Assistance.
• Launching Avalon Works Accelerator
• Changing the Image Quality Setting
• Starting and Stopping
• Changing Your Connection Settings
• Accessing Product Version Information
• Uninstalling Avalon Works Accelerator

Macintosh Accelerator Client Questions

• iTunes and/or iDisk does not work after the installation of the Accelerator
• Does the Accelerator support Internet Explorer?
• Page cannot be displayed when the Accelerator is disabled
• I am unable to start the Accelerator
• Does the Macintosh client support email acceleration?
• Does the Macintosh client have a popup blocker?
• Macintosh FAQs